General Terms and Conditions

The following General Terms and Conditions (GTC) apply to all contracts concluded with 3pc GmbH Neue Kommunikation (Prinzessinnenstr. 1, 10969 Berlin). They are an integral part of every agreement concluded between our customer and us.
The GTC apply to all future business relationships.
The terms and conditions for web design and web hosting take precedence over these GTCs. In the event of contradictory formulations and current contracts, the terms and conditions for web design and web hosting shall apply.
Deviating, conflicting or supplementary terms and conditions shall not become part of the contract, even if known, unless their validity is expressly agreed to in writing.
Individual agreements shall always take precedence over these GTC. Written confirmation shall be authoritative for the content of such agreements.

Our offers are non-binding until the contract is concluded.
The basis of the business relationship is the respective contract, the offer or the written order from the customer to us, in which at least the scope of services and the remuneration are set out.
Upon commissioning, the customer shall receive an order confirmation. With this order confirmation, the order is deemed accepted and the contract is concluded. This order confirmation is decisive for the delivery date.

All prices are net plus the currently applicable statutory VAT (currently 19%).
The term of payment is 14 days after dispatch of the invoice.
Payment of the fees is always made by bank transfer and staggered: 50% upon commissioning and 50% after completion or acceptance.
All services that are not expressly agreed are ancillary services and shall be remunerated separately.
If payment deadlines are exceeded, we are entitled to charge interest on arrears at 5% above the base rate, even without a reminder.
In the event of late payment, we are authorised to stop agreed services and to block access to services already rendered.

Both parties have the right to terminate the contract without notice for good cause.
In the event of cancellation, services already rendered shall be invoiced on a time and material basis.
Services not rendered will be charged at 20% of the total amount.
Cancellation must be in writing to be effective.

We shall be liable in cases of intent or gross negligence in accordance with the statutory provisions. Liability for guarantees is independent of fault.
We shall only be liable for slight negligence in accordance with the provisions of the Product Liability Act, for injury to life, limb or health or for breach of material contractual obligations. However, the claim for damages for the slightly negligent breach of essential contractual obligations is limited to the foreseeable damage typical for the contract, unless liability is based on injury to life, limb or health.
The Customer is obliged to inspect the agreed services within one week of delivery. If defects are found, they must be reported within this week. If the notification is omitted, the services shall be deemed to have been fulfilled.
Changes after acceptance are subject to a charge.

The Client shall provide all documents, information and materials necessary for the performance of the services in good time and free of charge without being requested to do so.
Changes to the project schedule must be reported immediately by the Client.
Enquiries shall be answered by the Client within 2 working days.

We are authorised to use the client and the services associated with the order as a reference for marketing activities.
The information used includes the company name, logo, service description and link to the customer's website.

The law of the Federal Republic of Germany shall apply.
The place of jurisdiction is our registered office in Berlin, Germany.
Should any provision of these General Terms and Conditions be or become invalid, this shall not affect the validity of the remaining provisions.